Returns & Exchanges
At Kappa SA, we are committed to ensuring you are completely satisfied with your sportswear. If your gear doesn't fit or meet your expectations, you can return or exchange your items within 30 days of purchase.
Initiate Your Request
Log in to your Kappa SA account and visit the 'Order History' section to select the items you wish to return and receive your unique return authorization number.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the products are unworn and in their original condition to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier point or schedule a collection through our online portal.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or dispatch your replacement exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing