Frequently Asked Questions
Everything you need to know about shopping with Kappa SA.
How long does shipping take within South Africa?
Standard delivery typically takes 3-5 business days for major metropolitan areas and up to 7 business days for regional locations.
What is your return policy for sportswear?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and undergarments cannot be returned.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our courier partner's portal.
Are the products on the website authentic Kappa gear?
Yes, Kappa SA is the official distributor. All products sold on our website are 100% authentic and guaranteed for quality.
What payment methods do you accept?
We accept all major credit and debit cards (Visa and Mastercard), as well as Instant EFT and secure mobile payment options.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' link to help you find the perfect fit based on your physical measurements.